Privacy Statement

We at HomeworkHub take the privacy of our members very seriously. We promise that all information collected about our members is done so in accordance to the most recent data protection laws. The following policy sets out how we will treat your personal information:

Cookies

A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

We may use both “session” cookies and “persistent” cookies on the website.  We will use the session cookies to: keep track of you whilst you navigate the website; record which pages are used; record how often certain pages are used. We will use the persistent cookies to enable our website to recognise you when you visit.

Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google's privacy policy is available at: http://www.google.com/privacypolicy.html

Using your personal information

We may use your perosnal information to:

  • administer the website;
  • improve your browsing experience;
  • enable your use of the service available on the site;
  • send you general (non-marketing) communications;
  • send you email notifications you have specifically requested;
  • send to you our newsletter relating to our service and/or the businesses of other carefully-sellected third parties which we think may be of interest to you by email where you have specifically agreed to this;
  • All our website financial transactions are handled through our payment services provider, PayPal.  You can review the PayPal privacy policy at www.paypal.com.  We will share information with  PayPal only to the extent necessary for the purposes of processing payments you make via our website and dealing with complaints and queries relating to such payments.

Disclosures

We may share your personal information:

  • with the school under which you are subscribed to;
  • to the extend that we are required to do so by law;in connection with aby legal prceedings or prospective legal proceedings;
  • in order to establish, excersice or defend out legal rights (including providing information to others for the purpose of fraud prevention and reducing credit risk);
  • provide third parties with statistical information about our users – but this information will not be used to identify any individual user

Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure password- and firewall- protected servers. All electronic transactions you make to or receive from us will be encrypted.

Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You are responsible for keeping your password and user details confidential. We will never ask you for your password (except when you log in to the website).

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website.  You should check this page occasionally to ensure you are happy with any changes.

We may also notify you of changes to our privacy policy by email.

Your rights

You may instruct us to provide you with any personal information we hold about you.

Provision of such information will be subject to:

(a) the payment of a fee (currently fixed at £10.00); and

(b) the supply of appropriate evidence of your identity [(for this purpose, we will usually accept a photocopy of your passport certified by a solicitor or bank plus an original copy of a utility bill showing your current address)].

We may withhold such personal information to the extent permitted by law.

You may instruct us not to process your personal information for marketing purposes by email at any time.  In practice, you will usually either expressly agree in advance to our use of your personal information for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal information for marketing purposes.

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information which we hold about you needs to be corrected or updated.

Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to  JLIB_HTML_CLOAKING .

Data controller

The data controller responsible in respect of the information collected on this website is HomeworkHub.

Our data protection registration number is Z289598X.